Chapter 87: The Problem with Returning Customers
Chapter 87: The Problem with Returning Customers
Translator: Nyoi-Bo Studio Editor: Nyoi-Bo Studio
After Xiao Yan had finished bathing her Dragon-Li cat and carried it out, everyone could see that its attitude was different from before. It was completely relaxed, and it lay in her arms gently and pleasantly. Zhang Zian had said that bathing your cat with your own hands could strengthen the relationship between you, the owner, and your cat. The crowd did not believe it at first, but now they had witnessed the transformation of the Dragon-Li cat, and they had to believe.
"Boss, thank you so much!" Xiao Yan hugged the Dragon-Li cat tightly, and was so moved that she did not know what to say. "You’re welcome. To be able to satisfy the customer is this shop’s honor," Zhang Zian replied politely. She placed the Dragon-Li cat back into the cat carrier and took out her wallet to pay. But then she thought for a moment and asked, "Boss, can I only pay for a single washing here?" Zhang Zian was confused. "? ? ?"
"I mean, do you have a one-year card for washing here, or something like a membership card? It’s too troublesome to pay each time," she explained. Right! So clever! How come I didn’t think of that? Zhang Zian felt as if he had woken up from a dream for the first time! Ever since the encounter with Su Min at Longfeng Jewelry Store, he had been constantly pondering about how he could attract more customers. His situation with Su Min was somewhat similar—they were both selling luxury goods. Su Min would become extremely excited when there were returning customers, and this touched Zhang Zian’s heart.
If membership cards were released, it would help to accumulate funds quickly as well as increase the shop’s retention rate. After all, it was a prepaid thing. You can’t waste the money that you had put in. If you didn’t want to let it be a waste, then you would have to come give your cats a bath every once in a while. But what could be relied upon to attract customers? It wouldn’t do to just rely on the washing; cats didn’t need to be washed so often, and he also knew that the fixed price of three hundred dollars each time was a bit expensive. There must be something new. This needed to be slowly considered again. Of course, there was no way that he would admit with his own mouth that he hadn’t thought of it before, so he replied with a calm expression, "Haha, great minds really do think alike. I was just thinking about the details of membership subscriptions just before you guys had entered the shop…"
Wang Qian and Li Kun were confused. "? ? ?" The Samoyeds, Golden Retrievers, Pomeranians, Bichon Frise, Huskies, and all the puppies exclaimed, "Excuse me?"
Weren’t you lying stiff as a corpse on your deck chair and drinking tea before?" Even the corgi that was about to leave the shop couldn’t help but to call out a few times in support of its fellow doggy brothers.
Zhang Zian solemnly reminded Xiao Niu that training should be done early on, and that the bad habit of barking randomly should be trained to stop. Xiao Niu did not understand, and nodded his head in agreement. The corgi charged towards Zhang Zian and cried out even more powerfully, "This is a revenge blow! If you want to fire me, I can still prove my ability anywhere else!"
"Oh, that’s fine. I will reserve a membership card. I will pay in cash this time." Xiao Yan took out three brand-new red hundred-dollar banknotes from her wallet and handed them to Zhang Zian. "Mr. Store Manager, I also want to reserve one!" Jiang Qianxue also exclaimed. Zhang Zian liked these types of Tuhaos who would first reserve something before even asking about the price, and replied with full support, "No problem. You guys will definitely be members of this shop with a single digit, and you guys will have twice the amount of face when you take them out in the future. Maybe you guys can even use them like credit cards!" The crowd was speechless. "…" Never have seen such a shameless person!
Being able to have a membership card with a single digit was pretty attractive. Although it was just a membership card for a small shop, who knew whether or not this shop would develop into a big store in the future? Lea was quite touched, and raised her hand to proclaim, "Store manager, if the membership isn’t too expensive, then I want to reserve one too." Zhang Zian nodded, "It will definitely be worth it." The other people expressed that they wanted to think about it first. For instance, Xiao Niu had bought a dog, and dogs weren’t afraid of water. It was easier to give baths to dogs, so he lacked interest in the membership card event. He left first after he had paid.
Lea chose a British Shorthair that had a layer of silver gradient. Apart from the color of its fur, the British Shorthair with a silver gradient layer was similar to a regular British Shorthair. It was an offspring of the hybridization between a British Shorthair and a Chinchilla. It not only had the round-bodied figure of a British Shorthair, but also had the big round eyes of a Chinchilla. It would inherit the shorthair characteristic of a British Shorthair after it grew up, and not the long hair of a Chinchilla that was difficult to care for; it belonged to the strong and typical combinations. But because it was still very young, this silver gradient British Shorthair was still slightly thin and weak, which highlighted the pair of big and round eyes that it has, that aroused people’s love and affection. Although the price made Lea feel distressed, she knew that it was impossible to pluck a single hair from this iron cock [1]. Besides, the price included the price for the included trained stunts. She felt that it was worth it once she thought of that.
Gu Tianle and Black Jack expressed that they would like to have further considerations. Gu Tianle actually had his funds set in the stock market, so his money was tight and he couldn’t bear to spend any more. As for Black Jack, he still had not given up completely on Fina yet—this did not count at the fate of eyes, but it was rather simply because he thought that he could allure girls with such an assertive and pretentious cat like Fina. A true fate of the eyes would ignore all other external factors. Who cared whether they were cheap dogs or multitudinous cats, or whether they were sick or disabled. As long as the fate of the eyes had happened, they would be taken home to be cared for. Zhang expressed that he couldn’t pretend to be pretentious since Black Jack had performed all the pretentious acts. There was no way that Fina could be sold, so Black Jack might as well just get rid of this thought. Zhang Zian had those who would like to purchase the membership cards leave their phone numbers or Wechat numbers, so that when the membership cards were made, he could notify them promptly.
Not only were Xiao Yan, Jiang Qianxue, and Lea were interested, but there were also people of the audience of the live broadcast room who expressed interest. Zhang Zian of course loved to see that. This five-dollar advertisement fee was really worth it. On the contrary, although the audience hated how much of an iron cock he was, and how he loved to act pretentiously, they could only admit his abilities after having seen with their own eyes the rebellious Dragon-Li cat transform into an obedient baby. In addition, many female members of the audience were touched by Zhang Zian’s speech about fate of the eyes, and they also expressed interest in wanting to raise pets. Zhang Zian was very despondent. This causal relationship wasn’t right? Shouldn’t you guys want to pledge to marry if you guys are touched? Take me, this handsome lad, home to take care of!
The pet shop returned to its peaceful and quiet state after wave and wave of people left. Zhang Zian returned to the deck chair once again, lifted up his cup of tea to take a sip, and his eyebrows furrowed—the tea was a bit cold. Li Kun observed that and immediately brought the thermos flask over to give him hot tea. To have a cup of hot tea go down into the stomach was comfortable, blissful, and satisfying! He put down the teacup.
"So, why did you two come here again?" Uhhh… Wang Qian and Li Kun exchanged glances. Master never played cards according to the routine…
"Master, how come you didn’t ask us this question when we first arrived?" Li Kun asked with a wry smile.
Zhang Zian crossed his eyes at him, "I will ask when I want to ask. I’m that capricious!"
"Cough, yes! We don’t have classes today," Li Kun answered helplessly.
"Rubbish! I remember that you guys have classes today!" Zhang Zian wasn’t that easily fooled.
Wang Qian piped up on the sidelines, "There was class originally, but the school is currently holding the autumn sports competition, so there are no classes."
"Oh." Zhang Zian rubbed the middle of his eyebrows, made a decision, and said, "I am currently lacking a handy-man here. I really can’t handle everything by myself…I want to ask if any one amongst you guys have the interest of coming here to work part-time?"
Wang Qian and Li Kun almost cried out, "Master! You are finally willing to take us in!"
Footnotes:
[1] A saying that describes the situation of not being able to bargain even a cent from a stingy person.